{"id":278,"date":"2023-12-07T11:53:30","date_gmt":"2023-12-07T11:53:30","guid":{"rendered":"https:\/\/www.anglotransfer.co.uk\/?page_id=278"},"modified":"2025-10-07T11:51:41","modified_gmt":"2025-10-07T10:51:41","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.anglotransfer.co.uk\/index.php\/refund-policy\/","title":{"rendered":"Refund &#038; Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"278\" class=\"elementor elementor-278\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6033eefa e-flex e-con-boxed e-con e-parent\" data-id=\"6033eefa\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01cb4a6 elementor-widget elementor-widget-spacer\" data-id=\"01cb4a6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6232a426 elementor-widget elementor-widget-text-editor\" data-id=\"6232a426\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h1>REFUND &amp; CANCELLATION POLICY<\/h1>\n<p data-start=\"165\" data-end=\"397\">Anglo Tech Services Limited (\u201cAnglo Tech\u201d) is committed to ensuring that all transactions processed through our platform are secure, compliant, and meet regulatory requirements. The following outlines our refund and return policy:<\/p>\n<p data-start=\"165\" data-end=\"397\"><span style=\"background-color: transparent;\" data-start=\"402\" data-end=\"413\">1.&nbsp;<\/span><strong style=\"background-color: transparent;\" data-start=\"402\" data-end=\"413\">Refunds<\/strong><\/p>\n<ul>\n<li><span style=\"background-color: transparent;\">Refunds may be initiated if a transaction cannot be completed due to errors, service issues, or regulatory requirements.<\/span><\/li>\n<li><span style=\"background-color: transparent;\">Refunds will be <\/span><strong style=\"background-color: transparent;\" data-start=\"565\" data-end=\"607\">processed within 7 to 15 business days<\/strong><span style=\"background-color: transparent;\"> from the date of initiation.<\/span><\/li>\n<li><span style=\"background-color: transparent;\">In some cases, Anglo Tech may<\/span><span style=\"background-color: transparent;\">&nbsp;undergo mandatory due diligence checks. Once cleared, the funds will be <\/span><strong style=\"background-color: transparent;\" data-start=\"838\" data-end=\"885\">automatically credited back to your account<\/strong><span style=\"background-color: transparent;\"> used for the original transaction.<\/span><\/li>\n<li><span style=\"background-color: transparent;\">Refunds are processed following <\/span><strong style=\"background-color: transparent;\" data-start=\"960\" data-end=\"1009\">usual Money Services Business (MSB) practices<\/strong><span style=\"background-color: transparent;\">, ensuring compliance with UK financial regulations.<\/span><\/li>\n<\/ul>\n<p><strong style=\"background-color: transparent;\" data-start=\"1068\" data-end=\"1095\">&nbsp;<\/strong><\/p>\n<p><strong style=\"background-color: transparent;\" data-start=\"1068\" data-end=\"1095\">2. Returns \/ Cancellations<\/strong><\/p>\n<div>\n<ul>\n<li><span style=\"background-color: transparent;\">Once a transaction has been submitted and confirmed, it <\/span><strong style=\"background-color: transparent;\" data-start=\"1159\" data-end=\"1181\">cannot be reversed<\/strong><span style=\"background-color: transparent;\"> if the funds have already been sent to the payout partner or beneficiary.<\/span><\/li>\n<li><span style=\"background-color: transparent;\">If the transaction is still pending, customers may request a cancellation via Anglo Tech\u2019s customer support within <b>24 hours <\/b>of the processed transaction. Cancellations will be subject to verification and processing timelines.<\/span><\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<\/div>\n<div>\n<p><span style=\"background-color: transparent;\" data-start=\"1450\" data-end=\"1464\">3.&nbsp;<\/span><strong style=\"background-color: transparent;\" data-start=\"1450\" data-end=\"1464\">Exceptions<\/strong><\/p>\n<ul data-start=\"1797\" data-end=\"2020\">\n<li><span style=\"background-color: transparent;\">Certain transactions may be <\/span><strong style=\"background-color: transparent;\" data-start=\"1500\" data-end=\"1518\">non-refundable<\/strong><span style=\"background-color: transparent;\"> due to regulatory restrictions, third-party service limitations, or legal requirements.<\/span><\/li>\n<li><span style=\"background-color: transparent;\">Anglo Tech reserves the right to delay or withhold refunds if required for compliance with FCA rules, MSB obligations, or UK anti-fraud regulations.<\/span><\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p data-start=\"2022\" data-end=\"2192\">By using Anglo Tech\u2019s services, you agree to this Refund \/ Return Policy and acknowledge that all refunds will be subject to applicable laws and regulatory obligations.&nbsp;<span style=\"font-size: 1rem;\">If you wish to contact us, please send us an email to&nbsp;<\/span><a href=\"mailto:info@anglotransfer.co.uk\" style=\"font-size: 1rem; background-color: rgb(255, 255, 255); color: rgb(51, 51, 102);\">info@anglotechservices.co.uk<\/a>.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5609417d e-flex e-con-boxed e-con e-parent\" data-id=\"5609417d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2f4faae1 e-con-full e-flex e-con e-child\" data-id=\"2f4faae1\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d08f0a6 elementor-widget elementor-widget-image\" data-id=\"7d08f0a6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"220\" src=\"https:\/\/www.anglotransfer.co.uk\/wp-content\/uploads\/2023\/12\/Group-1.png\" class=\"attachment-large size-large wp-image-132\" alt=\"\" srcset=\"https:\/\/www.anglotransfer.co.uk\/wp-content\/uploads\/2023\/12\/Group-1.png 812w, https:\/\/www.anglotransfer.co.uk\/wp-content\/uploads\/2023\/12\/Group-1-300x82.png 300w, https:\/\/www.anglotransfer.co.uk\/wp-content\/uploads\/2023\/12\/Group-1-768x211.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-50360297 e-con-full e-flex e-con e-child\" data-id=\"50360297\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4dc5b0b6 elementor-widget elementor-widget-text-editor\" data-id=\"4dc5b0b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Unit F 23, Marlowe Innovation Centre, Marlowe Way, Ramsgate\u00a0CT12\u00a06FA<\/p>\n<p><strong>anglotechservices@outlook.com<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cfa81e2 e-con-full e-flex e-con e-child\" data-id=\"7cfa81e2\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46bc504c elementor-widget elementor-widget-text-editor\" data-id=\"46bc504c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Anglo tech services Ltd is registered by FCA as small payment institution (Reference Number 914815)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ee17c9 e-con-full e-flex e-con e-child\" data-id=\"1ee17c9\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24d2df2f elementor-widget elementor-widget-heading\" data-id=\"24d2df2f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Links<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b353358 elementor-widget elementor-widget-text-editor\" data-id=\"2b353358\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/www.anglotransfer.co.uk\/index.php\/terms-and-conditions\/\">Terms and Conditions<\/a><\/p>\n<p><a href=\"https:\/\/www.anglotransfer.co.uk\/index.php\/dispute-resolution\/\">Dispute Resolution<\/a><\/p>\n<p><a href=\"https:\/\/www.anglotransfer.co.uk\/index.php\/privacy-policy\/\">Privacy Policy<\/a><\/p>\n<p><a href=\"https:\/\/www.anglotransfer.co.uk\/index.php\/aml-policy\/\">AML Policy<\/a><\/p>\n<p><a href=\"https:\/\/www.anglotransfer.co.uk\/index.php\/refund-policy\/\">Refund &amp; Cancellation Policy<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>REFUND &amp; CANCELLATION POLICY Anglo Tech Services Limited (\u201cAnglo Tech\u201d) is committed to ensuring that all transactions processed through our platform are secure, compliant, and meet regulatory requirements. The following outlines our refund and return policy: 1.\u00a0Refunds Refunds may be initiated if a transaction cannot be completed due to errors, service issues, or regulatory requirements. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-278","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=278"}],"version-history":[{"count":32,"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/278\/revisions"}],"predecessor-version":[{"id":729,"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/278\/revisions\/729"}],"wp:attachment":[{"href":"https:\/\/www.anglotransfer.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}